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วันพุธที่ 27 พฤษภาคม พ.ศ. 2552

Building a strong company with strong relationships with customers

 Most companies spend a lot of time attracting customers to a product or a service that is trying to earn their trust, then the process ends with the sale. This tactic may seem obvious to most people. What is often forgotten is the after-sales follow-up with customers, especially when it comes to online businesses. We must look forward to the time after the sale as operaciónportunidades not only aufihre products, but also to sustainable relativiionships with our customers.

 It takes more effort to win a new customer, a relationship with a customer. But the maintenance of relationships with existing customers and as a critic and have the courage to say more important than attracting new customers. What can I do to our customers and envoel found me? You need to follow up with customers.

 This can be so easy as writing an e-mail or telephone paper to a customer a few weeks after the sale. A Screaming Bee, so that it is a personal goal for each customer who buys our voice changing software, MorphVOX, within 2-3 weeks after the sale.

 This will take some time? You are not sure. Is it worth it? Absolutely! Not only can we good feedback from customers to improve softwarerey, but also a solid and lasting relationshipstion, which goes beyond the point of sale.

 Most people wurdenüberrascht that he would be prepared to spend more time talking with them a ° have been in contact with the staff, the attention. I was surprised at how little in common for companies in accordance to their customers. Some characterized the comments that I receive as a result of my efforts are:

 "Meaprecia personal touch, in contrast to the usual automated" We have received your e-mail spam, gefolgt of ... well, nothing particularly ... "

 "Oh, never had much support from customers as I do that ..."

 People do not want to be ignored, since a final hearing. There are many companies, their customers and lose them.

 Your current customers are the heart and soul of your company. These customers empresariosss and return the key word of mouth advertising is not advertising or marketing intelligent system is always exhausted. IndulgeYour customers and your family. Leave the way you communicate with them. If there are other places in Iran.





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