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วันอังคารที่ 2 มิถุนายน พ.ศ. 2552

6 Steps to Effective Communication

Effective leaders are known for excellent communicators. That is what I do.

 1) Avoid the "no". Negative talk encourages arguments against attacks and attempts to solve their problems. It also creates a negative impression. For example, when one says, "can not", which seems powerless and ineffective. Instead, talk about what we can do and what you want.

 2) the provision of applications impossible to 1) approve the application, 2) solidarity with unARLT person sentimientos, 3) by saying: "I could solve the problem.", And 4) suggests a reasonable alternative. "For example, in a station and the rain. A visitor passes through the implementation of the wave a lot, hit the table and shouts:" This place stinks! I have thousands of dollars to come here and it rains. "

 Respond by saying: "You're right as rain. And I know how you must voelenr disrupted travel as far, and is locked bcollection. Ojala pourraitra stop. In the meantime, please visit our website copertore center. Our Golf Pro offers instructions this afternoon. "

 3) Requests for tender with hard-to-1), confirm their willingness to help and 2) ask the other person to help you plan a solution.

 For example, if your boss asks you to start another project, you could say, "I understand qhoed you want to start a new project. And now I am busy with  another project. To help establecer my priorities for me, I wonder what you want to see the end for me. "

 4) If possible, offer choices that the consequences of different options. This allows the individual to choose both the process and its consequences.

 For example, you can say: "This is a good idea. And there are several ways to fulfill your request. Hornoslas We can use our existing structures, which are free, or you can  purchase of materials, whose costs 500dollars. The option that you prefer? "

 5) processing complaints, ask the person to describe a fair settlement. We can say: "What do you want?" or "What is considered a equosoluzione this?" or "What makes you happy?"

 6) A smile significantly affects how the sound. It also makes it more accessible. When sad, people have a sense of fear, caution, fear and negación.Una smile (or tenminste a pleasant expression) encourages communautetion open.





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