ค้นหาบล็อกนี้

วันศุกร์ที่ 29 พฤษภาคม พ.ศ. 2552

E-Commerce Business - with caution

 This is an epidemic in the United States. An epidemic that is so neglected, if not more, layers of influence on the economic situation in the United States an epidemic that could be responsible for the genocide of millions of businesses. What is curious? I refer to the gross mismanagement of e-commerce companies. Well, maybe that "cripple the economy were" and "genocide million sent revival is strechG to veranus, is a fact that most e-businesses are not built on an infrastructure that is stability. I mean a lack of customer service in the framework of the activities that they have appointed themselves "electronic commerce" or "virtual".

 The fact that the temptation to e-commerce is powerful. An attempt of this kind requires little or no investment of capital of a credit card, and rudimentary knowledge of HTML codeIFIC. These elements are a threatwent for the basic formula for the launch of an e-commerce. There is a big difference in the formula for one year and the formula for maintaining a company. For the latter, what makes a real success is the appropriate customer relationship management and direct dial telephone and voice live super support. This is the most important element in most of the online or "virtual" companies.

 PrENgehouden, for example Internet-based Netflix. If you unfamiliarizado with onderneming, are relatively young e-commerce specialist in the rental of DVDs through the mail. The mind behind the brilliant idea behind Netflix can not make a toll-free number for your product. Without doubt this was a calculated pl probabiliteannonceche the heavy costs of maintaining a call center to house the first integration of e-mail basic support. Without looking at the figures of the thesis, Imagine the frustration of consumers who have problems  with your order and count on 24 hours later e-mail response system for addressing their problems. Under these assumptions plausible, I think the lack of support from the manager, the ruins of Netflix is ylde delete all e-commerce companies to follow the same line of thinking. What do these companies not realize that it is possible and very profitable for their call center in a call center outsourcing has advanced. This solution has two advantages. Used for  preparing a solid foundation for managing customer relationships and open businesses to benefit from word-of-mouth advertising.

 I think that even a draw could petitePas Internet vantaggivantaggio large that the use of a call center for managing customer service or sales calls. The initial investment is zero (except for research aimed at finding structures) and Maggiof the call center on a fee for each call (which means a carácterGEDonly holding valid for received calls). If you are looking for companies with a customer instead of mirarlen original terms of performance, which corresponds to all entrepeCommerce, the original setting up a call center for all calls. If the infrastructure is not configured in the first place, your company no earlier than May, has also started.





0 ความคิดเห็น:

แสดงความคิดเห็น | Feed



 
^

Powered by Bloggerblogger addicted por UsuárioCompulsivo
original Washed Denim por Darren Delaye
Creative Commons License